WHO WE ARE

This Shipping Policy applies to all orders placed with GirSatvam through our website www.girsatvam.com .

GirSatvam ships pure A2 Gir cow ghee directly from our home base in Gujarat. We offer free shipping across India with no hidden charges. Orders are packed with care and dispatched through trusted delivery partners.

By placing an order on our website, you agree to the terms described in this Shipping Policy.

GirSatvam Shipping Policy

1. Order Processing and Dispatch

All orders are processed within one to two working days after we receive them. Each jar is packed carefully and handed over to our trusted courier partners. Once dispatched, a tracking link will be shared on your registered email or mobile number so you can follow your parcel.

2. Delivery Timeline

Most orders arrive within four to seven working days depending on your pin code. Deliveries to remote locations may take slightly longer. We do our best to dispatch every order as quickly as possible.

3. Shipping Charges

We offer free shipping across India on all orders. No hidden fees or additional charges are added at checkout.

4. Order Tracking

You will receive a tracking link once your parcel is shipped. If you do not see it in your inbox or SMS, contact us and we will resend the details.

5. Delivery Attempts

If you are unavailable at the time of delivery, our courier partner may try again or contact you on the phone number provided at checkout. Please ensure your delivery address and contact details are entered correctly to avoid delays.

6. Damaged or Tampered Orders

If your parcel arrives damaged, leaking or tampered with, please contact us within forty eight hours of delivery. Share your order number and clear photos so we can assist with a replacement or suitable resolution as per our policy.

7. Delays and Exceptions

Deliveries may occasionally be delayed due to weather, transport issues or courier disruptions. We will do our best to support you with updates until your package reaches you.

8. Contact Us

For shipping related queries, you can reach us at info@girsatvam.com or call +91 9819891089.