WHO WE ARE

These Terms and Conditions apply to all visitors, customers and users of www.girsatvam.com.

By browsing or making a purchase through our website, you agree to the terms described here along with our Privacy Policy, Shipping Policy and Refund and Exchange Policy.

We request you to read them carefully before placing an order.

GirSatvam Terms & Conditions

1. Use of Our Website

By accessing www.girsatvam.com, you agree to use the website for lawful purposes only. All content including text, images and product details belongs to GirSatvam and may not be copied or misused.

2. Product Information

We make every effort to share accurate product descriptions, ingredients and pricing. Since our ghee is handcrafted in small batches, there may be slight natural variations in colour, aroma or texture from jar to jar.

3. Orders and Payments

Placing an order confirms your intention to purchase. All payments must be completed through the methods available at checkout. Cash on Delivery is available in most areas as shown during ordering.

4. Shipping and Delivery

We offer free pan India delivery. Estimated timelines are shared in our Shipping Policy and may vary due to courier or location factors. Tracking details will be provided once the order is dispatched.

5. Returns and Refunds

Since ghee is a food product, we do not accept returns of delivered items. If your order arrives damaged, leaking or incorrect, contact us within forty eight hours. Refunds or replacements will be handled as per our Refund and Exchange Policy.

6. Contact and Customer Support

For questions, support or concerns related to orders, deliveries or policies, reach out to us at info@girsatvam.com or call +91 9819891089. Using this website means you accept these terms and agree to follow updates made from time to time.